Sunday, January 8, 2012

Saga 2

The Furniture Saga:
- In Leth, we decide to buy a new sectional
- Because we desperately need new furniture
- We found one that is SO comfy
- While at the Brick, we also decide to impulse buy a wonderful massage chair
- The lady, Carol, tells us that if we order tonight, the chair will be in by Thursday morning
- Perfect. Then we can enjoy the chair over Christmas AND avoid PST
- Kanzi and I borrow their dad's truck and drive in Thursday afternoon to pick up the chair
- Chair's not there
- Carol sees us and says oh no, I wasn't sure if I told you Thurs or Fri, I told you Thurs, but a truck isn't even coming in today, it won't be here until tomorrow, I was going to call you...
- You should have called me
- You also told us repeatedly that it would be in by Thurs
- Not happy
- Carol gives us $50 off for our inconvenience
- Friday morning, just as I'm about to call her, Carol calls me
- Chair came in
- Damaged
- Super
- Carol pays for PST to send it to Sask with our sectional, all to be there by the 3rd
- Kanzi's husband Colt gets a special deal with the Brick through work and goes in to see if she can get the sectional for less.
- She can
- So she orders one for us to Saskatoon to be there by the 3rd
- We'll just cancel our sectional order
- We get back from Arizona and Trent goes to pick up everything the next day, the 3rd
- Guy at the Brick can't find Kanzi's order, and our order won't be in until the 5th
- He tries to convince Trent that that's when they were ordered for
- No. It's not.
- Then guy admits that our order was only just put in on Monday, the day before
- Well that's just retarded
- They had 2 weeks
- Oh and the massage chair is delayed and they don't know when one will come in
- Tentatively, maybe, hopefully by the 16th
- This impulse buy is not working out
- Kanzi calls and talks to Leth Brick to find her order
- She has a difficult conversation with the lady until they finally figure it out
- Our sectional is, in fact, already in - at United Furniture Warehouse
- Was no one going to tell us that's where it was getting shipped, or why, or when?
- Looks like no
- Kanzi gets us $100 more off the sectional for all this inconvenience
- And by the way the chair should be there by the 5th
- Weird, we were told otherwise
- I call UFW to double check
- Couch there
- Chair won't be until tentatively, maybe, hopefully the 18th
- Weird, we were told otherwise
- We pick up sectional
- Takes a while for them to find it in the warehouse, but we finally get it loaded
- 2 truck loads
- Thank goodness Robbie brought his truck too
- Sectional is as awesome as I remember
- But our living room is packed with it
- It's worth it
- Yesterday we stop by the Brick to cancel the other sectional (that should have arrived by now)
- Lady says it's already been cancelled
- Seriously?
- Not by us
- That's weird
- What about the chair?
- It will be here by next Tuesday - the 10th
- Weird, we were told otherwise
- Poor lady has to straighten out everything for our warranty and refunding our down payment on the sectional plus the money off the chair for all this inconvenience
- She also struggles to find our second order for the sectional
- Finally, we think we have things straightened out and as they should be
- Will our chair be here on Tuesday?

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